Messaging Policy
The platform enables businesses to use automated communications to contact customers and leads, including missed-call responses, appointment updates, follow-ups, and service-related notifications.
Businesses using the platform are solely responsible for the communications sent through their account and for complying with all applicable messaging, privacy, and telecommunications laws and regulations. This includes obtaining any permissions or consents required before sending messages.
Message delivery is dependent on third-party carriers and providers and may be delayed or unavailable in certain cases. Standard carrier messaging and data rates may apply to message recipients.
The platform supports standard opt-out functionality, which includes "STOP" and "START" keywords to deactivate or reactivate the system. Businesses are responsible for managing their communications practices and customer interactions appropriately.
We reserve the right to restrict, suspend, or terminate messaging capabilities for accounts associated with spam, fraudulent activity, excessive complaints, or violations of applicable regulations or carrier requirements.
For questions regarding platform messaging practices, contact hello@ringrelay.co.uk.
Messaging Policy
The platform enables businesses to use automated communications to contact customers and leads, including missed-call responses, appointment updates, follow-ups, and service-related notifications.
Businesses using the platform are solely responsible for the communications sent through their account and for complying with all applicable messaging, privacy, and telecommunications laws and regulations. This includes obtaining any permissions or consents required before sending messages.
Message delivery is dependent on third-party carriers and providers and may be delayed or unavailable in certain cases. Standard carrier messaging and data rates may apply to message recipients.
The platform supports standard opt-out functionality, which includes "STOP" and "START" keywords to deactivate or reactivate the system. Businesses are responsible for managing their communications practices and customer interactions appropriately.
We reserve the right to restrict, suspend, or terminate messaging capabilities for accounts associated with spam, fraudulent activity, excessive complaints, or violations of applicable regulations or carrier requirements.
For questions regarding platform messaging practices, contact hello@ringrelay.co.uk.